updating after expiration

Jack-Pyle wrote on 1/22/2022, 6:33 PM

I've used Xara Web Design products for years and years, including Web Designer Premium 16 which, because I was going to retire, I let expire as of 8 Sept 2020. I've decided to un-retire for a little while and would like to renew my access to the latest WDP programs and online content. My question is this: If I "extend" or "upgrade" (they seem to use those terms interchangeably), does my "new year" of access start on 9 Sept 2020, or does it start the date I place the order? If it starts the date I place the order (which I'm assuming will be the case), then do I get everything a "new purchaser" would get during that new 12-month period?

Comments

emmrecs wrote on 1/23/2022, 7:09 AM

@Jack-Pyle

Welcome to the Magix user to user forums.

The "renewal" is for 12 months, staring on the date you actually purchase that renewal. Everything that is then "added" to the product within those 12 months will be available to you.

HTH

Jeff
Forum Moderator

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