Comments

STS wrote on 3/30/2022, 10:00 PM

I experienced the same problem. I finally realized that version 18 is not over-written. Version 19 is listed on the Windows 10 Start menu, together with version 18. I experienced errors when trying to access the Content Catalogue, but this appears to have been resolved. Note that I did "run as administrator" once as suggested on the Talkgraphics forum. Perhaps that action corrected the problem.

johnebaker wrote on 3/31/2022, 5:43 AM

@Colin-Freestone

Hi

. . . . I randomly get a popup dialog asking me to update the update service. I have done this multiple times with no success. . . .

This is a known bug and Magix are working on it.

It a bit of a nuisance however cancelling it does not stop the program working.

John EB
Forum moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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JohnnyRadar wrote on 4/4/2022, 9:31 PM

I have used the trial version (Version 18.5) for a couple of weeks and purchased it yesterday. Now when I get the notice to upgrade to Version 19 and choose to upgrade now, it downloads and appears to install. But the it stops at a stage to remove the current version (weird, but I did so) then seems to stop, leaving me at Version 18.5.

I don't understand what is going on here.

 

Colin-Freestone wrote on 4/6/2022, 11:07 AM

Finally got Version 19 to load. Tried to associate files with the new version but this did not work until I deleted the Program Files\Xara\Xara Photo Graphic Designer 18 folder, leaving the newly created 19 folder. App is now working fine and Version 19 shows up in Help About.

Colin-Freestone wrote on 4/6/2022, 11:14 AM

Have Version 19 of Photo & Graphic Designer. Would like to see keyboard shortcuts for things like Set Text Background Color, Set Text Color etc. instead of having to right click in the color picker and hit Enter or better yet, a way to assign your own keyboard shortcuts to existing functions or macros.

browj2 wrote on 4/6/2022, 11:26 AM

@Colin-Freestone

Hi,

I suggest that you join and post on the Xara forum, TalkGraphics.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

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initiostar wrote on 4/6/2022, 12:48 PM

Over on Talk Graphics, Acorn created a complete list of short cut keys:

http://acorn.xara.hosting/index-a.htm

Probably a good starting point.

Gary