Comments

emmrecs wrote on 4/1/2020, 4:56 AM

@Michael-Mish

Yes, the renewal runs for 12 months from the date of renewal if your previous Update service has lapsed, I believe.

If a user renews their service before the previous one has lapsed the new service starts from the date the old one would have expired.

HTH

Jeff
Forum Moderator

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Michael-Mish wrote on 4/1/2020, 5:07 AM

thanks Jeff. Because it means the difference of 3 months subtracted from the 12 month renewal, I thought it an important question

emmrecs wrote on 4/1/2020, 5:29 AM

@Michael-Mish

it means the difference of 3 months subtracted from the 12 month renewal,

Understood, and I fully agree with you.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Michael-Mish wrote on 4/1/2020, 5:44 AM

I just extended and it is from the date of renewal. right you are!