Unable to open free downloads

delcook wrote on 1/29/2021, 12:08 PM

Photostory Delux 2021 - Running on Windows 10

When I open Photostory a window pops up with the message: "DO YOU WANT TO ALLOW THIS APP TO MAKE CHANGES TO YOUR DEVICE" - Installation Manager. This is the same window that opens when you click on "HELP / FREE DOWNLOAD.  When I click yes another window opens "SELECT FILES - Please select the components that you would like to install mow"  When I click on any of the files a chime sounds but nothing happens. 

Any suggestions.

Comments

johnebaker wrote on 1/29/2021, 12:52 PM

@delcook

Hi

Assuming you have already downloaded and installed the extra content (2nd part) of the program, does the first message look similar to this (this is from Movie Edit Pro) - if so click the Do not show option and then Later (or the Photostory equivalent wording )

If you have not installed the extra content then please post a screenshot of both the first and second dialogs you get.

John EB
Forum Moderator

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