Trying to register my second hand copy of Pro X from 2012

todd-m wrote on 1/6/2017, 3:42 PM

I have a DVD with the serial # a combi of upper case letters and numbers. When I start the program the reg page comes up but the input slot will only take numbers. An error message comes up stating this. But if I only input numbers nothing happens. Hitting "Enter" results in shutting down.

Win 7 Pro, 6 core.

Thanks,

Todd

Comments

johnebaker wrote on 1/8/2017, 12:37 PM

Is the disc an original, in the original box with the disc sleeve?

To check the disc is genuine look for the following:

Text and any image on the disc will be screen printed and be very sharp and clear. The reverse side of the disc will be a clear silver colour.

The box or the disc sleeve should have the program name and serial number on a label stuck to one or both.
A copied disc will have the following:

Text and any image will be slightly blurred and the disc surface is a white or off white colour and has a matt finish or is a white adhesive printed disc label.

The reverse side of the disc will be either a light straw colour or purple.

John EB

todd-m wrote on 1/8/2017, 2:14 PM

Hi John, the disc appears genuine by your description. The sleeve has a window and a label with the ser # and "Voucher for a free website domain" and "Register at Magix...." etc.

Thanks.

johnebaker wrote on 1/9/2017, 12:50 PM

I would suggest you email sales at magix.com and tell them your problem.

IMHO you would be better off getting the latest version of Web Designer Pro - it will create websites which are to the latest HTML standards and have compatibility with modern browsers and mobile devices.

HTH

John EB

todd-m wrote on 1/9/2017, 2:04 PM

Yes, I did. They said the number on the sleeve was only a coupon. I got taken, maybe not intentionally. It wasn't a priority to install and I waited to long. Thanks for your input.