Comments

SP. wrote on 11/11/2021, 3:38 PM

@qua-ayers Please try a right click on the program icon and start ACID as administrator. Then enter your serial number again. Maybe it cannot save the registration because your Windows user account doesn't have enough privileges. It could work with administrator rights.

qua-ayers wrote on 11/11/2021, 4:10 PM

that didnt work either

 

PATIENT-X wrote on 11/11/2021, 6:08 PM

@qua-ayers

Hello, Welcome

Did you try and temporarily disable your anti virus, windows defender and firewall and see if that helps.

Stephen

Forum Moderator

Last changed by PATIENT-X on 11/11/2021, 6:15 PM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

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Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

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qua-ayers wrote on 11/11/2021, 8:00 PM

yup that didnt work either

 

SP. wrote on 11/11/2021, 11:52 PM

@qua-ayers Hold CTRL+SHIFT and double click on the ACID program icon to start ACID. A small window should appear asking you to reset the program settings and to delete the cache. Tick the checkbox and click on 'Yes'. Then try again to register your program.

qua-ayers wrote on 11/13/2021, 4:08 PM

that also didnt work i need help!

PATIENT-X wrote on 11/13/2021, 4:32 PM

@qua-ayers

Hi

Uninstall Acid Pro with free Revo uninstaller and try to reinstall with Anti virus disabled including firewall, and enter serial number.

If that does not work please contact infoservice@magix.net with your issues.

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard