Site code is not uptodate

Gary-Bashford wrote on 5/18/2021, 4:35 AM

I am trying to up load my site by the provider has removed it see attached, my question is why has this not been delt with within the software as i paid good money for the Xara Web Designer Premium (18) or is this just another scam to get me to upgread my softwear. if so i will dump this software and make people aware it is a scam to hold you to ransom once you have purchased the product. please let me know how this can be fixed so i can get my site up loaded.

Kind regards

***** *** customer

Comments

emmrecs wrote on 5/18/2021, 5:22 AM

@Gary-Bashford

Welcome to the Magix user to user forums.

First, in accordance with the Community rules, please do not use potentially offensive language in your posts. Your first post here has been edited to remove this.

Second, since your website host is clearly BlueHost, why do you seem to think this problem is created by Magix/Xara? The error message you posted suggests that the problem of the invisibility of your site is caused by out of date software on the host server. If so, only the host company can rectify this. You need to ask BlueHost why you are seeing this message.

Also, especially since this problem is not being caused by XWDP, there is absolutely no point in making threats to expose what you consider a scam. As I wrote above, these are user to user forums so not a contact for any Magix staff.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 5/18/2021, 8:23 AM

@Gary-Bashford

Hi

See this Bluehost article.

John EB
Forum Moderator.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.