Now I get

I can't make head nor tail of that!

Editing off the first few frames of the movie makes no difference - I still get the same message.

Unfortunately I frequently waste a Disc 

@rickduley @AAProds Hi, are you not using rewritable DVD's? (DVDRW), I've got to be honest I haven't used discs in over 10yrs but I was using DVDRW back then? Maybe I'm missing something, I dunno 🤷‍♂️🙃🤔😂

@rickduley

Editing off the first few frames of the movie makes no difference - I still get the same message.

Might need more than a few frames off?

But better still, go into "All Tracks" mouse mouse and drag the whole movie hard up against the left edge.

If that doesn't clear the message, you have a gap somewhere else. Follow the instructions on the message (take a pic with your phone so you can read it: Edit>Move View>To next empty range. Star with the Play marker either at the very start or very end.

You're right @AAProds, after battling with this affliction in another thread (to which I will return to report once I get this thing working) I decided that a different DVD Burner was in order. I purchased and external one. Sometimes I get lucky and it works. Most of the time I have problems.

I tried your recommended settings and left it running while I went shopping. Came back to this

Note the time and the progress! There was also this

Look on the bright side - at least that is different!

No use ... but different. 😢

@rickduley

Hmm, that's a worry. 1hr24 would be too long for me shopping unless I was in Bunnings!

Anyway, as I said, first things first. Put your "burner" onto "Image Recorder" so you don't waste DVDs.

How much RAM do you have in your machine? Task Manager>Performance>Memory.

It looks like the encoding process (that's the process before the "burn" process) has stopped. Try closing everything else (Firefox, Outlook etc) and then do another "burn".

I was in Bunnings!

Trying another burn

Tried another burn but got the same result. System Stall.

Trying the same movie using Movie Edit Pro Plus which is a much longer job. However, I have used MEPP since it came out (on Windows 10) and it has been a good and faithful servant. Come to think of it, all the current mess has occurred since I got a new PC and changed to Windows 11.

I thought of using "Image Recorded" to get a ISO file but that does not solve the problem of driving the DVD Burner.

@rickduley

I thought of using "Image Recorded" to get a ISO file but that does not solve the problem of driving the DVD Burner.

But what it would do is isolate the problem by removing the actual disk burn from the equation.

To be sure, do the process to the Image Recorder and see when it stalls.

@rickduley

Hi Rick

The range error message and log indicate that the first 1.5 secs of the timeline is empty, this is not a problem in itself, however there are other potential issues:

WRT to the Bunnings time, I have managed to replicate this, though we do not have a Bunnings in the UK - check that the Program settings, Device options, Import, Processing and Export are all set to UHD 630 - setting Import to CPU was the issue in my test.

Also check the UHD 630 drivers are up to date, the current GRD version is 31.0.101.2128

. . . . 2024/08/25 10:34:01 [INFO]    [_Common]: Export 10661.2s finished successful (Duration=12374.2s) . . . .

How long is the movie? This would suggest it is just under 3 hrs long which is too big to fit on a single layer DVD without severe compression.

. . . . 2024/08/25 11:13:01 [ERROR]   [DiscMaker]: AVSDK Message - Cannot write or close track -> Session fixation error, possibly caused by write error or by an incomplete track . . . .

1. Which brand of discs are you using?
2. Are the DVD-R, DVD+R or DVD-RW?
3. Single or dual layer discs?

John EB

To be sure, do the process to the Image Recorder and see when it stalls.

So, if it is not the Burner, what is it. Software? Software Settings?

Hi @johnebaker

I'm using the same old Verbatim DVD-R discs (DL when called for).

AFIK my burner drivers are all up to date.

@johnebaker

John, the screenshot second down indicates the problem is occurring at the encoding/mixdown stage (Cut 1). The actual disk burn is "Cut 5". When I did one just then, there was no disk activity until Cut 5.

@AAProds

Hi Al

When I did the test on my laptop, during Cut 1 there was virtually no SSD drive activity and the CPU was < 4% usage. In the end I aborted the first export, changed the Import setting to UHD 630 and tried again, rendering started immediately with GPU being used, the progress bar moving as it should, and disc creation completed without issue.

VPX was hanging, and I got the same results a shown in Ricks image of the progress bar no movement.

Repeating the test on my PC with the same project proceeded normally when CPU was selected, with the progress bar moving as it should, and disc creation completed without issue. During Cut 1 CPU activity was about 20% and HDD disk activity averaged out at 30%.

John EB

@johnebaker

John, sorry, by "disk activity" I meant disk in the DVD drive.

I just did another burn to ISO using the CPU and it went through OK. Looking at my HDD, same, almost nothing (~6%), which is probably expected as the data write rate would be relatively very low.

Something cockeyed somewhere though...

@rickduley

AFIK my burner drivers are all up to date.

Rick, John's talking about the drivers for your iGPU, the UHD 630. Run that Intel EXE file John linked-to.

I have run that Intel EXE as a Clean Install - got the successful notice.
Rebooted.
Tried burning Thirteen Days to an ISO - 8min and still stalled.

Checked Program Settings and found

(Yes - that's the settings I found when I went there. I changed nothing.)

Curiouser and curiouser! 🙃

@rickduley

OK, put those those three Hardware Accel droplists onto the CPU and try a reburn to ISO.

Has it always been Thirteen Days you've been trying to burn? If so, try another file/bunch of files.

Did you clear up that warning about empty space at the start of the movie?

OK, put those those three Hardware Accel droplists onto the CPU and try a reburn to ISO.

What do you mean "put ... onto the CPU"? What I showed you was what I found and I left things alone. Does that mean that whatever they are are on the CPU?

Has it always been Thirteen Days you've been trying to burn? If so, try another file/bunch of files.

I have tried other files with the same results. I have concentrated on "Thirteen Days" to eliminate one more variable.

Did you clear up that warning about empty space at the start of the movie?

No. I have not managed to get rid of that. I have tried sliding the whole movie to the left but it won't go any further left. I have the cursor at the extreme end of the movie.

In the interest of removing variables I am disregarding other versions of MAGIX software. MAGIX do not support MMEPP or Video Easy anymore anyway so what I am trying to get to work here is Video Pro X16.

You wrote about settings.
"Set your movie settings to SD. If it's widescreen, pick the "16:9" preset. Ensure you've got 25 set in the frame rate."
Does this advice still hold?

@rickduley

Does this advice still hold?

Yes, that will be good for Thirteen Days.

That doesn't match

('Scuze me but I'm grabbing any straw in the settings which might cause the problem.)

Another thing, when I start processing a file a dialog tells me that there is a difference between the MAGIX Settings and the MTS actuality. Should I click on Adjust or not?

@rickduley

Could you give us a Mediainfo readout of your video file, as per this Magix tute. We can then set up your DVD movie settings to match your video settings.

Doomed ... doomed I tell you! ... Doomed!

This is trying to install an older copy after the current version also failed to load.