I have renewed my subscription for the update and content for the year and received the usual confirmation from Magix etc. However, each time I open the program I receive a pop up message asking me to renew the update service - although it is renewed and has almost 1 year remaining.
Anyone know how I can rid of this annoying feature!
@Christian-Steiner8905 Have you gotten a different serial number or do you maybe need to install a newer version?
SP, Thanks but I have installed the latest version and serial number which was attached to the email I received from Magix after I renewed the subscription.
Hi
. . . . However, each time I open the program I receive a pop up message asking me to renew the update service - I have installed the latest version and serial number which was attached to the email I received from Magix after I renewed the subscription.. . . .
Once you have renewed your Update Service you should get a popup, which is actually an installer, asking to update the Update Service program on your PC to the 'latest version' ie with your latest registration - is this what you are seeing?
John EB
Forum Moderator
Yes, I see the installer and I also click install. But after installing the update service I still receive the same message each time I open the program.
@Christian-Steiner8905 As long as you can still access everything in the content catalogue I suggest you simply ignore the message.
Besides that make sure you have installed the newest version from your customer account. It might be that your updated service is bound to a different serial number.
Be also sure to make a backup of the complete content catalogue before your service runs out. Because after that you need to subscribe to Xara.