Comments

emmrecs wrote on 10/16/2023, 3:39 AM

@ken-sannar 

Welcome to the Magix user to user forums.

All requests for refunds are handled by email to infoservice@magix.net.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ken-sannar wrote on 10/16/2023, 5:12 PM

They only speak German ??? How am I supposed to get any kinda of support ?

SP. wrote on 10/16/2023, 5:25 PM

@ken-sannar They will answer also in English. It might be that the automatic response e-mail is in German. I recommend translating other languages with DeepL.com or Google Translator. Both give good results.