Comments

emmrecs wrote on 7/31/2022, 3:17 PM

@Matthew-Hall1850

Welcome to the Magix user to user forums.

Assuming you bought VPX very recently you need to email infoservice@magix.net giving full details of your order (date of purchase, invoice number etc.) and ask for a refund.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 7/31/2022, 4:05 PM

@Matthew-Hall1850

Hi and welcome to the forum.

If you are used to Movie Studio 17 or earlier than this was a Vegas product which was discontinued by the Vegas Creative Software.

The new Magix Movie Studio is very similar to Video Pro X without the extra tools, needed for professionals producing video commercially or for broadcast.

To get a refund email Magix at infoservice@magix.net

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.