Comments

johnebaker wrote on 9/10/2013, 3:14 PM

Hi

With so little information we cannot tell you.

We need to know:-

     -   what your video source is?

     -   how you are connecting it to the computer?

     -   what version of RYVT you have?

     -   what record settings you are using?

     -   your computer specification?

     -  and anything else which may be relevant eg :

                is RYVT patched up to date?

                are any drivers required up to date?

Help us help you by providing this information

John

Last changed by johnebaker on 9/10/2013, 3:14 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

parnell321 wrote on 9/11/2013, 7:00 AM

Ok, thanks

I am using a Pacific VHS video player

I am using the cables and USB provided with the Rescue your video tapes product

Ver 6

Don't know what you mean. The instructions say, plug it in and record to your computer.

What spec? I'm afraid I don't know much about computers

Don't know what you mean about patches and drivers. I just bought the product and expected it to work.

Not much help I'm afraid

Mike