Hi John, I don't believe it installed correctly. I have closed Photostory & Re-opened it but it is still not in the templates section. Is there a process for installing items downloaded from producer planet?

@Cindy-Walker

Hi Cindy

. . . . Is there a process for installing items downloaded from producer planet . . . .

There is, however it depends on the type of files you downloaded?

If it was a Zip file and have extracted the contents then installation method depends on what the actual files within are, ie if there is a:

• .mtp file - open Photostory and drag the file from where you extracted it and drop it on the Photostory screen
   
• setup.exe file - double click to run
   
• if you only see .mp4, .ogg, .cfx and .ini files - these need copying to the following folder C:\ProgramData\MAGIX\Photostory Deluxe\xxxx\IntroOutro where xxxx refers to the version.

HTH

John EB

Hi again John,

I tried downloading the mp4 file into the destination you suggested but when I open Photostory it still does not appear. I also tried copying and pasting into this file and still it does not appear in Photostory. Is there something else I need to do? I would appreciate any help you can give me. Thanks Cindy.

Hi Cindy

There should be more than just a mp4 for the Intro/Outro - a typical Intro or Outro has the multiple files all the same name, eg the Snowman intro has the following files in the

C:\ProgramData\MAGIX\Photostory Deluxe\xxxx\IntroOutro folder:

• intro_snowman.cfx - this is the actual effects 'control' file
• intro_snowman.mp4 - this is the effects first video
• intro_snowman.ogg - this is the effects audio
• intro_snowman_luma.mp4 - this is the effects second video

and in the subfolder Icons

• intro_snowman.jpg - this is the icon image you see in Photostory's Template tab

You should have a minimum 4 files for each Intro or Outro and all are required for them to work .

Which Intro and Outro did you purchase?

HTH

John EB

Hi John, I purchased the Spacetravel Intro and Outro, TornadoText-1 and a couple of other items. They show up as 'Item Type' Animation. The Spacetravel Intro/Outro was on sale. I only get the Mp4 file when I download it.

@Cindy-Walker

Hi

. . . . Spacetravel Intro/Outro was on sale. I only get the Mp4 file when I download it . . . .

If you look at the actual breadcrumb trail on the above Into and Outro on Producer Planet you will see that it is a Background not an Intro or Outro effect.

You would use this as a background for for example an Intro title.

I keep all such video loops in a Resources folder - and example of one of mine used for a title is shown below

HTH

John EB

Hi John, yes it appears the spacetravel is a background. Which is a bit misleading given it's title. However, Tornado Text shows up under 'Intro' and I am having the same problem with it. I can't get it to come up in Photostory under templates??

Do you think there is an error in the software?

Thanks Cindy.

@Cindy-Walker

Hi

. . . . Tornado Text shows up under 'Intro' . . . .

What files did you get when you downloaded the Tornado text?

John EB