Out of memory messages

colin-holgate wrote on 2/16/2018, 10:38 AM

I am using PhotoStory on CD & DVD 7. While putting a slide show together I keep getting out of memory message and have to close the programm before I can carry on is there a way to stop this from happening

Magix Xtreme PhotoStory on CD & DVD 7 deluxe Version 7.0.3.0

 

OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP ENVY 17 Notebook PC
System Type x64-based PC
System SKU J2U19EA#ABU
Processor Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.60, 08/04/2014
SMBIOS Version 2.7
Embedded Controller Version 147.80
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.16299.248"
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 7.37 GB
Total Virtual Memory 13.7 GB
Available Virtual Memory 8.91 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
 

Comments

johnebaker wrote on 2/16/2018, 1:13 PM

Hi

Is this in relation to your 3 section project which you commented on here or the topic here for which you never came back with the requested information?

Out of memory messages errors are usually what they say, the program or Windows has run out of available memory, this could be due to the computer not having enough memory, memory leakage, other software taking up memory, the computer being hibernated instead of a full shutdown or the project is too big and the computer has run out of disc space for caching and page swapping.

We do need the information I requested, otherwise we are just guessing - it is a good idea to put your computer spec and software name and version in your signature so that we do not have to keep asking for it.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

colin-holgate wrote on 2/17/2018, 12:25 PM

Hi

 

I have added my system and software information to my signature, I have solved the adding several projects to one disc problem, but find the out of memory message's frustrating

Magix Xtreme PhotoStory on CD & DVD 7 deluxe Version 7.0.3.0

 

OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP ENVY 17 Notebook PC
System Type x64-based PC
System SKU J2U19EA#ABU
Processor Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.60, 08/04/2014
SMBIOS Version 2.7
Embedded Controller Version 147.80
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.16299.248"
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 7.37 GB
Total Virtual Memory 13.7 GB
Available Virtual Memory 8.91 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
 

johnebaker wrote on 2/17/2018, 4:24 PM

Hi

There is a lot of info in your signature that is not relevant, from the above can you update the signature to:

HP ENVY 17 Notebook PC, Intel(R) Core(TM) i7-4710MQ, RAM 12.0 GB, Microsoft Windows 10 Home Version 10.0.16299 Build 16299

also add in the type and size of hard drive/ssd drive and the free space.

. . . . I have solved the adding several projects to one disc problem, but find the out of memory message's frustrating . . . .

I presume you mean this is the multi timeline project.

We need the hard drive information, however I suspect that the project is so large that the PC is actually running out of memory, unfortunately does not tell you how big the project is, ie the number of video or image clips it contains and how many timelines are present.

John EB

 

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.