Need help with Vegas Pro 15!!!

John-Parks wrote on 2/26/2019, 11:52 AM

Vegas Pro 15 Crashing within seconds of opening any project. Have downloaded most recent build (416 I think), has worked on this machine in the past. One operation will cause the blue circle/not responding dialogue. Used to work perfectly.

I can't even find a link for Vegas anywhere (help, tech support). Any ideas? Have uninstalled, reinstalled, restarted, rebooted, etc.

Dell Inspiron 7773, Intel i7, 16GB RAM, 64-bit Windows 10. THANK YOU!

JP

Comments

browj2 wrote on 2/26/2019, 12:59 PM

Hi,

You should post on the dedicated Vegas Forum.

You didn't look very hard or in the most obvious place (in almost every program). In Vegas 15, under Help, click on Vegas Pro Home Page and you would have found the Magix site for Vegas with Support in the buttons at the top. Opening that, you would see at the bottom, Community, which would take you to the same link as above.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

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John-Parks wrote on 2/26/2019, 1:26 PM

Hey Browj2,

Thanks for your help--I've never had issues with Vegas since version 9, so I've never used the help tab in the program or needed to look anywhere at all, really. In my defense, Google searches didn't land me anywhere near the dedicated forum. I appreciate you pointing me in the right direction! JP

eric_d wrote on 3/1/2019, 12:05 PM

The VEGAS Creative Software forum is located here: https://www.vegascreativesoftware.info/us/vegas-pro-forum/

I recommend creating a support ticket for this issue so our technical support team can look into this further for you.  https://support2.magix.com/customer/en/vegas/form