My problem has worked itself out. It's working fine now. There was a response by a professional here, with some great help but it's gone. So, if you're reading this, sorry I didn't get back to you asap but I was away for a bit.

@KBL

Hi.

That was @Gid but not sure what happened to the comment.

Ray.

@KBL

Hi

What was the fix?

John EB
Forum Moderator

Well, I'm away from the program and the desktop is all shut down so please forgive unknowledgeable comments..lol.

Just a couple little selections that I didn't think would be a fix. I right clicked on the "lighten bolt icon" concerning play back and selected all in the drop down menu but the last one. Ever since, I've had zero crashes and it's worked perfectly. I am inserting from two camera angles, both are 4k resolution cams, splitting soundtracks, inserting transitions all the time, inserting pics and songs. I am really testing the program with no crashes in two days. Knock on wood.

@KBL

Hi

Thanks for the information.

The Preview monitor 'Lightning' icon needing to be turned on reduces the load on the PC by reducing the rendered video resolution and frame-rate for playback of the timeline in the program, it does not affect the final export.

This would suggest the program settings may not be optimal for the processor / graphics card/chipset combination in the PC

if you wish to pursue this further, we need more information on your PC and the video source files:

• The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full.
  
  I would suggest you put this information in your profile signature so we do not have to keep asking for it, see mine as an example of what is required.
   
• If this is a laptop are you using external USB drives for your source files?
  ​​​​​​​
• Are the Graphics drivers up to date?
   
• What video format, codec are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

John EB
Froum Moderator

Very interesting. Thank so much for your comments and awesome suggestions. We are leaving for awhile (hours). I will respond later today. Gee, I wonder why it crashed during exporting. In all these years that was the first time.

I do believe my graphics card is up to date as I remember looking into that a year or so ago. 8 have Video Pro version 14.

Later,

Kbl

*I have...

KBL

Graphics driver updates can be as often as twice a month but normally about once a month so you could be well behind unless is is an older Intel Graphics chip in which case there have been no updates since the 31.0.101.2127 update.

Ray.

Jonebaker. See my profile. Anything there look suspicious? Thanks.

VIdeo driver is up to date and is NVIDIA GeForce GTX 550 Ti

It is not a laptop but a PC. Everything is on my internal hard drives.

I am exporting as an MPEG-4. Not sure how to find the info on which CODEC I use. I use VLC for viewing but that's after the fact.

@KBL

Hi.

The last driver update for your graphics card was for Windows 8. That could be a problem unless you are running Windows 8.1 and running an older version of VPX.

It's also very under-powered for for working with a newer version of VPX depending on the video files you are rendering. The specs for the last three versions of VPX have hardly changed.

It's not that the program will not run but it probably won't be the best experience depending on the version of VPX you are using and the operating system.

Ray.

Thanks Ray. I've never run Windows 8 but, huh. Weird. Went from Win 95 to Win 7 then to 10 where I am now. I'll check into updating. When I click on updating, it says it's up to date. I'll go deeper into this. Thanks.

@KBL

Hi

We still need the full specification of your PC as previously requested and the version of VPX you are using.

If the PC is the same age as the GTX 550 Ti (released in 2011), then, for VPX 13 and later versions, the performance of the software will, depending on the video format and encoding you are importing and exporting to, be limited.

With the GTX 550 Ti GPU and an older Intel, or any AMD processor your options are restricted.

• For VPX 13 and later versions - in Program settings, Device options tab ensure that the Import, Processing and Export options are set to CPU.
   
• For VPX 12 and earler versions - in Program settings, Display options tab set the Video mode option to CPU.

If the CPU is an Intel processor with integrated GPU, which is a HD 630, UHD 630, UHD 770 or Iris Xe, then try setting the above options to the intel GPU.

HTH

John EB

My computer guru (he's full time computer tech who makes house calls) is making recommendations and will be coming over.

Thank you so much for your everything. I will show him all the help you've given me if might spark something for him.

My guru and I are talking about a whole new computer, fully loaded as this one is 7 years old. So there is that.

Thanks for everything.

The last 7 years does include some upgrades here and there.

John,

(VPX 13 and later versions - in Program settings, Device options tab ensure that the Import, Processing and Export options are set to CPU.) Those three settings were set to my graphics card. Thanks for that advice.

@KBL

Hi

Do note that an Intel CPU with integrated graphics is, IMHO, the preferred option, couple this with an RTX 4000 series or better, or Intel Arc A770 GPU will future proof your upgrade path to newer version(s) of VPX.

HTH

John EB