Comments

CDHoward wrote on 9/15/2014, 8:07 PM

Hi.

OK. Firstly, you should've been prompted by the programme to activate your MPEG2 codec as soon as you tried to use it. This is done online instantly through the programme. Try clicking the 'Help' icon on the top options bar, and look through the list.

Also, try this possible solution: Download Quicktime. 

perrylancaster wrote on 9/15/2014, 8:14 PM

I have quicktime already on and working and I never have been prompted to activate mpeg2 at all

and there is no online activation in the help menu

johnebaker wrote on 9/16/2014, 7:50 AM

Hi

What is the source, video bitrate and audio bitrate and samplerate  of the mpg video?

For mov files you should not be having a problem importing the files as you ahve Quicktime installed - unless it is a very old version in which case install the latest version.

John

Last changed by johnebaker on 9/16/2014, 7:50 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

perrylancaster wrote on 9/16/2014, 11:50 AM

THe source is from a JVC GY-HM100U and is in native .mov format for FCP which produced an MPEG 1/2 files but I converted it to MPEG 4 and all is well. Also changed the file format on the camera to native MP4 so that will do the trick. THe MP4 format play in all media players and goes into Pro X 4 just fine and they playback great and look fantastic. I do have the latest Quicktime Pro installed and even Quicktime could not play the files with an image but worked perfectly with the MP4 format so the change in file format on the camera with solve this.

Thanks for the help

Cheers