Comments

johnebaker wrote on 3/20/2019, 1:31 PM

@Andrea-Tasini

Hi

We need more information - see this topic and come back with your computer specification and which program you are using - details required are in the topic linked to.

Also include a MediaInfo analysis of one of the video clips you are trying to import.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Andrea-Tasini wrote on 3/21/2019, 4:03 AM

This are images you requested

Regards

emmrecs wrote on 3/21/2019, 5:08 AM

@Andrea-Tasini

Thank you for the images you posted.

However, you selected "Other Products" as your Magix software so we have no idea about which software you are using (as @John EB pointed out). Without that information, we are extremely unlikely to be able to help you!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Andrea-Tasini wrote on 3/21/2019, 9:04 AM

Sorry!

It is Magix film su dvd 7

Andrea-Tasini wrote on 4/12/2019, 10:19 AM

No answer???

johnebaker wrote on 4/12/2019, 11:29 AM

@Andrea-Tasini

Hi

. . . . Movies on DVD 7 . . . .

This is 10 year old software it is probable that it cannot activate the mp4 codec required.

If you are running the program on Windows 10 then it is also probable that you will have other issues, including not being able to burn to disc.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.