Servus,
I installed the software some weeks ago and have had to reinstall a couple of times because of problems.
Now I have seen a reproducable problem with sound.
In order to record from TV / SCART O must occasionally initiate this using remote desktop.
Recordings initiated with remote desktop record only the video without sound.
When I return to the PC I must reinstall the software to get the sound recording working again.
Best Wishes and Hopes
Peter Ancell
Hi there, that's a bundle you're using which terratec is actually responsilble for. You're getting strange behaviour, which might get solved by getting patches/updates/ latest drivers from the terratec site. MAGIX only officially sell their Rescue your videotapes packages, which are not the same, as they don't run terratec.
On a practical note, make sure you don't have any other USB device attached whilst trying to capture, not even a hub etc. This could help. Cheers, M o' L.
Hi there, that's a bundle you're using which terratec is actually responsilble for. You're getting strange behaviour, which might get solved by getting patches/updates/ latest drivers from the terratec site. MAGIX only officially sell their Rescue your videotapes packages, which are not the same, as they don't run terratec.
On a practical note, make sure you don't have any other USB device attached whilst trying to capture, not even a hub etc. This could help. Cheers, M o' L.
Great M o' L
Thanks for the tip. I connected to Terratec, Downloaded and installed the newest drivers and software (v8). When I connected with Remote Desktop I knew my problem was solved because I could hear the audio, the quality was miserable but that's not a problem.
To test I made a recording and looked at it later. Great and Thanks.
One comment regarding USB:
I have a HUB connected to the PC. Attached to this HUB is the AV350MX and a LogiTech camera. This has caused no problems.
Well that's cool, nice to hear. The thoughts/comments concerning hub was something I noticed here/tried out myself. If it ain't 'broke' on yours, you won't need to 'fix' it so you can leave it as is. Cheers, M o' L.