Comments

johnebaker wrote on 4/26/2018, 4:51 PM

Hi

Did you download and install the additional content, Help, Free download, which contains more transitions, effects etc as shown below?

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CoffeeAndJazz wrote on 4/26/2018, 4:55 PM

Hi

Did you download and install the additional content, Help, Free download, which contains more transitions, effects etc as shown below?

HTH

John EB


I am trying too. It got the first one, but keeps timing out on the next one. I don't understand why I just can't download the whole program instead of this installer app. Besides, I like having copies of what I downloaded. I am getting tired of this app. 1.2 Gb download, Some other app it wanted. After opening it too complex for me. Then a 530 meg update and now this...

Thank you.

johnebaker wrote on 4/26/2018, 5:06 PM

Hi

. . . .I am trying too. It got the first one, but keeps timing out on the next one. I don't understand why I just can't download the whole program instead of this installer app. Besides, I like having copies of what I downloaded. . . . .

This is one of the reasons why programs and extras are split into smaller individual downloads, in the event of a time out or download failure there is less to recover.

Is your Internet connection download speed slow, resulting in the timeouts?

You could also ask Magix, by raising a support request here, if there is a disc version available.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CoffeeAndJazz wrote on 4/26/2018, 5:48 PM

Hi

. . . .I am trying too. It got the first one, but keeps timing out on the next one. I don't understand why I just can't download the whole program instead of this installer app. Besides, I like having copies of what I downloaded. . . . .

This is one of the reasons why programs and extras are split into smaller individual downloads, in the event of a time out or download failure there is less to recover.

Is your Internet connection download speed slow, resulting in the timeouts?

You could also ask Magix, by raising a support request here, if there is a disc version available.

John EB


I can download other things faster while this is downloading. I think its their servers. I fixed the time out by disabling my anti-virus. I may put it on my laptop since I can install 2 times. But then I would go through the same pain again.