Internal error message keeps coming up and project will not save

Bob-Ward wrote on 2/19/2020, 8:06 AM

Internal Error message keeps coming up and the project is not saving properly mentioning "Line 1941"

Comments

emmrecs wrote on 2/19/2020, 10:25 AM

@Bob-Ward

I think we need to see the exact wording of the error message, please.

Jeff

Bob-Ward wrote on 2/20/2020, 9:27 AM

OK Jeff the full script which pops up every time I go into Photostory

From the top - Foto_dlx

Sorry, Internal Error!

No Projektinfo in DeleteUndoProjekt

File: .\Intern_Pl.cpp

Line 1941

Then the date which shows the last date and time I opened Photostory

Michael-Smith1834 wrote on 5/11/2020, 8:49 AM

OK Jeff the full script which pops up every time I go into Photostory

From the top - Foto_dlx

Sorry, Internal Error!

No Projektinfo in DeleteUndoProjekt

File: .\Intern_Pl.cpp

Line 1941

Then the date which shows the last date and time I opened Photostory

I have the same problem as above - last line reads

Line 2124

johnebaker wrote on 5/11/2020, 9:07 AM

@Bob-Ward, @Michael-Smith1834

Sounds like Photostory's initialization file has corrupted.

Try resetting the program back to its default settings, File, Settings, Rest program settings to default - note this will reset any customisations you have made to Photostory eg the folder locations etc.

HTH

John EB