Comments

Stephen-Hines wrote on 9/8/2021, 11:35 AM

I am just going to ask for a Full Refund of the Products I have purchased. This is RIDICULOUS...Nothing but problems with downloading and INSTALLATION of LOOPS......There is nowhere on these many pages of expletive removed by Moderator where you can get any decent help or, ask for your money back.....What a expletive removed by Moderator !!!!!!!!!

johnebaker wrote on 9/8/2021, 12:18 PM

@Stephen-Hines

Hi

While we appreciate that issues like the one you are having can be frustrating, please moderate your language in the forum, we have some junior members here and the language you used is not appropriate.

Additionally typing in capitals is considered as shouting and is likely to put other members off from helping you.

It would also help if you give more details ie which 2 loop packages (Soundpools) are you having issues with, are they the correct versions for Acid and what error messages are you getting?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 9/10/2021, 4:09 PM

@Stephen-Hines

Your most recent post has been hidden because of the abuse directed at a moderator. Why did you not actually answer the questions which John asked?
You were previously warned about your use of unacceptable language in a public forum. Please make sure you read the forum “Community rules” as found in the footer of every forum page. Failure to follow them will result in your access to the forums being withdrawn.

Jeff

Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam