I keep getting an error code

Lyn-Brown wrote on 5/20/2021, 1:32 PM

I have Xara Web Designer Premium 17. I have tried loading 18 and while it appears to load it never appears as an app. I keep getting this error code d41967c1-b39c-4c75-8b52-adf7e8933cd4 when trying to insert photos from my computer. I am using Windows 10 on a Dell Laptop.

Comments

johnebaker wrote on 5/22/2021, 10:30 AM

@Lyn-Brown

. . . . error code d41967c1-b39c-4c75-8b52-adf7e8933cd4 . . . . .

AFAICS this error code is related to Microsoft Teams - if you are using this working from home then I would suggest you contact your IT support.

If you are not working with Microsoft Teams then can you post a screenshot of the error code dialog.

John EB
Forum Moderator