I get error code -14 when i write in my serial nr. How to fix this?

Alexander-Nordin wrote on 7/12/2018, 6:50 AM

Hi.

First i downloaded the trial version of movie studio platinum 15 suite and tested it a few days.
After that I have bought movie studio platinum 15 suite. I get this message when i try to register it:


"the serial number you have entered is invalid or may apply to another product. Please make sure you entered it correctly

or check wheter you accidentially entered the serial number of another product. If the problem persists, you can get help on the support website.

error code: -14"

I have the right serial number. I use the serial nr magix mailed to me.

Do i need to write the new serial nr into my old program movie studio platinum 13? And upgrade from there? I still want to keep movie studio platinum 13 if its possible.

Comments

emmrecs wrote on 7/12/2018, 9:01 AM

Hi.

Since your question refers to Vegas Movie Studio, can I suggest you repost to the dedicated Vegas MS forum here?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam