GREEN SCREEN, GOT SOUND BUT NO PHOTOS

tracy.drewett wrote on 10/4/2016, 8:31 PM

Hi,  can someone tell me what the hell is going on with this program.  Im working on this for a couple of friends. But im having no luck at all. It all comes together perfect but when i go to Burn all i get is a GREEN SCREEN and NO PHOTOS on the DVD.

I got the Photostory Easy

 

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Comments

johnebaker wrote on 10/5/2016, 3:34 AM

Hi

We need more information:

  1. Photostory version and is it patched up to date?
     
  2. Windows version?
     
  3. Which Burn option are you using?
     
  4. Are you changing any of the burn options?
     
  5. Do you get the green screen playing the DVD on PC, DVD player or both?

John EB

 

Last changed by johnebaker on 10/5/2016, 3:34 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

tracy.drewett wrote on 10/5/2016, 3:51 AM

Hi, these are the answers for johnebaker

 

1. Photostory Easy Patches are all up to date.

2. Windows 10 32bit

3. PAL DVD

4. NO

5. BOTH

johnebaker wrote on 10/5/2016, 11:28 AM

Hi

What make and type of DVD discs are you using?

John EB

Last changed by johnebaker on 10/5/2016, 11:28 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

tracy.drewett wrote on 10/6/2016, 4:29 AM

hi;

 

I use DVD-R any brand.  I wold like this sorted out real soon. I am hoping to do up 2 special DVD'S for a mate of mine. This is so upsetting it doesnt work.  I paid for it and Still nothing at all.  Please Help Me

tracy.drewett wrote on 10/8/2016, 5:08 AM

Really need help to solve this. I need to give the DVD as a gift