Files Dissapeare after upgrade (Backgrounds, mxv)

SullyPanda76us wrote on 2/13/2020, 11:29 AM

Hi... I had the silly idea of accepting the photostory upgrade...

Now files, like the default backgrounds have disappeared... I do search all mu PC for *.mxv files, thinking that Magix just moved them... but no luck....

 

Actually I had to copy the files of another product: Video Pro X.. but of course this shouldnt be

Any ideas?

Comments

browj2 wrote on 2/13/2020, 5:14 PM

Hi,

Did you not go under Help and download and install the Additional Content after upgrading? Each new (major) version requires this.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos