Comments

johnebaker wrote on 7/16/2014, 1:22 PM

Hi

The issue suggest you are trying to install a version of RYVT which may be incompatable with Windows 8 or 8.1.

Which version of Rescue your Videtapes are you installing on the laptop and is the Windows version 8 or 8.1?

First try this fix:

Assuming you have Windows 8 or 8.1 from the start screen move the mouse to the bottom right or top right corner to open the Charms bar.

Select Settings, Control Panel, Programs, Turn windows features on or off.

Select the box for Windows Identity Foundation 3.5 and click OK

Repeat the installation.

John

Last changed by johnebaker on 7/16/2014, 1:22 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

vejolp wrote on 7/23/2014, 1:10 AM

MY appologies for the lengthy wait in my response . Thank you for this kind advise. I have done as you said and tried to re-install the programme but receive exactly the same message. My windows is windows 8 and the version of  RYV is 4.0

I truly appreciate your assistance.

johnebaker wrote on 7/23/2014, 1:22 AM

Hi

Unfortunately RYVT 4 is not compatible with Windows 8 - it may be time to upgrade to version 7.

John

Last changed by johnebaker on 7/23/2014, 1:22 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

vejolp wrote on 7/23/2014, 1:27 AM

Hi,

thank you so much, I understand, out with the old and in with the new :) its the cycle of life!.

I am very grateful for your help.