I've used this program to burn several DVDs a couple weeks ago.  But now in making a new DVD program, I continue to get "encoding error5" occuring after Step 4.  I've tried several little changes /adjustments & try again but get the same result.  I've spent many hours & many DVDs trying to get this to work.  I cannot find any other forums where this program is discussed, only sites that advertise & have downloads of it.  I have to wonder how it got a #1 rating.  It certainly wasn't because of tech support.

The instructions really suck!  The manual simpily describes the functions of the components but does not offer a correction for my problem or any other problem.  Send them an online question & you get no response. Call their help line telephone & a recording tells you all lines are busy, call again & hangs up.  You're not put into a que to wait for a tech.  Send a question in this venue & only a small percentage ever gets a response.  Their customer support is zero.

I'm very disappointed with this this company.  I like the way this program works (when it works) but I'll never recommend it to anyone else.  Does anyone have the same or other problems that have been ignored by Magix?