@Nick-Johnson All serial numbers should be listed in your order confirmation e-mail, the one which was used to buy the software. For physical packages their is usually a paper card with all codes inside the package. If it's missing you need to contact the seller.

I called the seller, they said they don't have any codes and that whenever I should've signed in it should've sent it through email, which I didn't receive. The package wasn't bought with an email account it was just bought at a Walmart.

@Nick-Johnson

Welcome to the Magix user to user forums.

I'm a little confused by your posts so can we clarify details, please?

For which product in your list, ACID Music Studio 11 and Sound Forge Audio Studio 16, do you need a voucher? Or is it for both?

Essentially, the supply of "vouchers", which allow access to the purchaser to download his software, is the responsibility of the original seller, in your case Walmart. Until you redeem any voucher, Magix has no record of any purchase you have made since it is via a third-party seller.

So, if you do not have the needed voucher codes you must pursue this with Walmart. Only they can resolve this for you. OTOH, are you absolutely certain there are no codes printed on or contained within the physical package you say you have?

HTH

Jeff
Forum Moderator