crashes on startup on first install. no success Ian-Cole wrote on 6/23/2022, 10:19 AM Purchased, downloaded, installed, crashes on first startup...seems to be when updater opens. have yet to startup successfully. seems there is no customer support either. Back to post
Comments SP. wrote on 6/23/2022, 11:10 AM @Ian-Cole Yes, there is. https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/ Djronrella wrote on 6/23/2022, 11:19 AM 8th time trying to download!! I must LOL just crazy! They should send us direct link beacause the update from Acid Pro internal will not install!! wow SP. wrote on 6/23/2022, 2:05 PM @Djronrella Check your antivirus settings. It's possible that the update file gets automatically deleted right after the download finished. Djronrella wrote on 6/23/2022, 2:07 PM @SP. Alright was thinking about that I mean we are all geniuses!!? Lol thanks I'll see and let you know!! Djronrella wrote on 6/23/2022, 4:15 PM @Djronrella Check your antivirus settings. It's possible that the update file gets automatically deleted right after the download finished. Yeah @SP. Turned off all anti-virus It downloaded and installed!! 😊 thanks!! 1