Crashes

Robert-Damberg wrote on 5/10/2023, 12:39 PM

 

-EventData

MusicMaker.exe

31.0.5.53

64428036

ntdll.dll

10.0.19041.2788

2f715b17

c0000374

00000000000ff449

2818

01d983647a0cf4e0

C:\Program Files\MAGIX\Music Maker\31\MusicMaker.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

120ea0a4-992d-4aaf-8bb3-60b24dac388e

Comments

SP. wrote on 5/10/2023, 12:58 PM

@Robert-Damberg Can you open the program? If yes please go to File > Settings > Program Settings > Audio/MIDI and select the Music Maker ASIO driver. Then click on the Advanced button and select your audio input and audio output. Set the buffer size to something large like 2048 samples. Does it run now without crashing?

Robert-Damberg wrote on 5/10/2023, 1:17 PM

Hi, yes, I can run it, I guess it is like you say, it´s somehow connected to the Asio-driver. I can try running the Music Maker ASIO-driver, sure. I usually run my zoom r8-driver, works fine with other daws, but it´s no problem for me to try another. Thanks!

emmrecs wrote on 5/10/2023, 1:22 PM

@Robert-Damberg

Welcome to the Magix user to user forums.

You will see I ahve edited your post since much of the data you included was either unnecessary or included potentially confidential information about your computer. Please remember these are public forums and nothing should be posted here which could compromise your computer safety or personal privacy.

I assume you have posted because your installation of Music Maker is crashing or failing to run properly. Is that correct? If so, it could be very helpful to we fellow-users if you could give us more details about exactly what happens.

However, the latter part of your post suggests that the problem you have, whatever that may be, is being caused by the ntdll.dll file. If so, that is a Windows core file and you need to have your Operating System's integrity checked. If you're not sure how to do this, please post back and we will endeavour to guide you through the process.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam