Color problems

browj2 wrote on 5/13/2020, 11:02 AM

@Susanne-Granzau

With which program and version?

John CB

Susanne-Granzau wrote on 5/13/2020, 12:05 PM

Magix Video Easy Rescue your Video Tapes ver. 5.0.3.113 (UDTP)

emmrecs wrote on 5/13/2020, 1:50 PM

@Susanne-Granzau

Welcome to the Magix forums.

How exactly are you trying to do this? Please give us step by step details of your exact process.

Jeff
Forum Moderator

Susanne-Granzau wrote on 5/13/2020, 2:05 PM

Connecting dvd to computer following the connecting analog process. selecting Magix video converter 3 and composite connecting and then you see the video in the prewiev Windows like with an all blue filter on also when you have transferred

johnebaker wrote on 5/13/2020, 2:25 PM

@Susanne-Granzau

Hi

Is this a commercial DVD you are trying to record?

John EB

Susanne-Granzau wrote on 5/13/2020, 2:57 PM

Sorry. It is a videorecorder we are trying to connect - not a dvd, and it is not a commercial video but film of our children.

johnebaker wrote on 5/14/2020, 3:06 AM

@Susanne-Granzau

Hi

Check that the TV standard PAL or NTSC for your location is set correctly in recording dialog - IIRC it is under the Advanced option.

HTH

John EB

Susanne-Granzau wrote on 5/14/2020, 10:14 AM

Everything is cheked and is ok andit is still blue. When we are grabbing with another program to MAC nothing is wrong, but we have to use windows

johnebaker wrote on 5/14/2020, 12:17 PM

@Susanne-Granzau

Hi

Is this with the same USB video converter?

John EB

Susanne-Granzau wrote on 5/14/2020, 12:40 PM

No But we are using VideoGlide Capture on MAC, just to be sure, that the wideorecorder and tapoe are ok

When we are using the videorecorder in Magix with windows, the transfer of data becomes blue.

johnebaker wrote on 5/14/2020, 12:53 PM

@Susanne-Granzau

Hi

Have you tried using the MAC capture device, assuming it is a USB converter, on the Windows PC - the original capture device may be faulty.

John EB

Susanne-Granzau wrote on 5/14/2020, 12:59 PM

Yes, but it is not working in Windows, eaven if it should.

johnebaker wrote on 5/14/2020, 1:51 PM

@Susanne-Granzau

Hi

. . . . Yes, but it is not working in Windows, eaven if it should . . . .

It should - if the 32 bit driver for it has been installed - Windows 10 will most likely have installed the 64 bit driver.

John EB

Susanne-Granzau wrote on 5/14/2020, 2:06 PM

so are you telling us that it could be a problem if we have installed the 32 bit driver on our windows 64 bit?

johnebaker wrote on 5/14/2020, 2:47 PM

@Susanne-Granzau

Hi

. . . . that it could be a problem if we have installed the 32 bit driver on our windows 64 bit? . . . .

No - just the opposite - it is a problem if you don't have the 32 bit drivers installed.

Video Easy Rescue your Video Tapes (RYVT) ver. 5.0.3.113 is a 32 bit program (running on a 64 bit OS) and it can only work with 32 bit drivers, Windows 10 has likely installed 64 bit drivers.

Which USB converter did you get with the program ie - what colour is it and are there any markings on it?

You would also need 32 bit drivers installed on Windows 10 in order to use the MAC video converter with RYVT.

John EB

Susanne-Granzau wrote on 5/14/2020, 3:02 PM

Ok i will follow up the 32-bit driver. The USB converter is black named MAGIX with white text and three lines on it

johnebaker wrote on 5/15/2020, 1:50 PM

@Susanne-Granzau

Hi

Like this one half way down the page?

If so then that is the Magix Video Converter 3 (K0067) the driver is here.

HTH

John EB