Cannot update to v19.02.155

Ralph_S wrote on 5/8/2022, 7:04 PM

I have version 19.02.150 installed and I am getting a message to update to v19.02.155. The file downloads, but when I try to install it, I get an unhelpful error message:
"Installation error: Launch previous program version".

i've tried multiple ways of getting around this and have not been successful. Any ideas would be appreciated.

Casual movie maker of vacations and adventure trips. VP X15, and several previous MEP versions.

Running: Windows 11 Home (10.0.22621 Build 22621), ASUSTeK 64b ROG Zephyrus M16 GU603ZW, 16 GM RAM, Intel i9-12900H, 2500 Mhz; Intel Iris Xe Graphics(1GB, v31.0.101.4502); NVIDIA GeForce RTX 3070 Ti (1GB,v31.0.15.3667)

Comments

PATIENT-X wrote on 5/8/2022, 7:51 PM

@Ralph_S

Hello, welcome

Did you try the Magix reinstall procedure steps here.

Stephen

Forum Moderator

 

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