Can't complete installation.

seoagent wrote on 1/5/2018, 4:27 AM

Here are some of the error messages. My system is Windows 10 with a MSI Night Blade Gaming Machine. All the power and more. so nothing here to cause these issues. This is a failed product. Right after paying for it, the download works, the install starts and then your product starts spewing out error messages. No reboot, cleaning the PC, will work, including uninstall and reinstall, ect will work.

Image links: This one is an outright lie. https://www.screencast.com/t/ygBW77U49

Another false positive: https://www.screencast.com/t/cC1OOe3na2d

https://www.screencast.com/t/s28EpzX1JAq

https://www.screencast.com/t/IGo063u51V

https://www.screencast.com/t/1nOjPyIE

https://www.screencast.com/t/eHXOCvSP5y

https://www.screencast.com/t/acxZE0ydtXL

https://www.screencast.com/t/0Mvg3GTB2NHU

I'm all ears for your advice and excuses for your poor coding practices.

Comments

johnebaker wrote on 1/5/2018, 4:58 AM

This is a user to user forum and we do not have anything to do with coding practices, sarcastic comments are not relevant to the issue you are having so are not needed - #1 and #2 here.

From your images it looks like you are trying install several products at once or have not rolled back a failed install correctly - is this correct?

John EB

Forum Moderator

seoagent wrote on 1/6/2018, 8:51 PM

Re: "This is a user to user forum." My mistake. I'm looking for technical support. All errors here are directly caused by the product installation scripts.

FYI - Re: "From your images it looks like you are trying install several products at once" No, the product's installation scripts are doing this. The user only initiates the set .exe file. Afterwards, it's all controlled by the installation scripts to complete the installation. It fails, as noted in the error images submitted.

emmrecs wrote on 1/7/2018, 7:31 AM

@seoagent

The page to create a support ticket is here.

Jeff
Forum Moderator