Comments

johnebaker wrote on 9/12/2017, 4:25 PM

Hi

Please do not type in all capitals - it is considered as shouting and is not good forum etiquette.

We need more information:

  1. Computer specification - processor make/model, graphics card or chipset, RAM,  hard drive configuration, sizes and free space?
     
  2. Windows version and is it up to date?  Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
     
  3. Software full name and version number - as found under Help, About . . .
     
  4. Settings used to scan the images ie dots or pixels per inch or cm?
     
  5. Actual size of the images in pixels?
     
  6. A screen shot of the program window may help.
     
  7. Project settings ie:

    Is Fit photos into format set?

    Aspect ratio of the project setting - 16:9 or 4:3?

    Is the Start manual editing option set to Storyboard or Timeline?
     

Also please read this post before replying and add any other information you think may be relevant.

John EB 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.