Analog video not transferred

nclefty wrote on 11/30/2010, 11:08 AM

Just installed Rescue Video software and no video transferred from analog device. Screen blank when try to replay; screen blank when apparently transferring.

Comments

ShadowDancer wrote on 12/1/2010, 10:33 AM

Hi nclefty,

I would recommend to make sure you have the latest driver installed, this can be downloaded from your Tools area on the support site :

http://support2.magix.net/customer/en/download/tools

It is under RYVT USB device.

If that is not working, then I would recommend to contact support directly, they can then check your settings.

http://support2.magix.net/customer/en/magix_contact