Comments

emmrecs wrote on 11/11/2018, 5:51 AM

Hi, welcome to the Magix forums.

Please be aware these are public forums for user to user assistance. They are not a link to Magix Support. Hence you should never post confidential information, like your serial number! ​​​​​​​Hence, I have removed it from your post.

I rather suspect this question is one which you will need to raise with Technical Support but you will need an existing Magix registration to access that page. An alternative page is here.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

dickland wrote on 12/4/2018, 10:37 PM

ihave a order number from old account thats it

 

emmrecs wrote on 12/5/2018, 4:45 AM

@dickland

This is essentially a duplicate post. Again, please do not do this!  My advice is the same as posted in your other thread, and as advised to the OP in this thread, contact Magix.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam