I purchased acid pro 10 about a year ago reformatted my computer about a week ago and signed into magix website and they don't have my acid 10 download just the trial version any help
Assuming you still have the serial/activation key for your original purchase, simply install the trial version and activate it using that key. Trial versions of Magix software are always in some way limited in comparison with the full version; simply entering the key and activating it "converts" the trial to the full.
@John-Austin6952 In that case only sales support at infoservice@magix.net might be able to find your serial number if you tell them your payment information you used to buy ACID Pro 10.