Acid 10 Pro DID NOT include a link for Melodyne .no serial number.

Edwin-Shackelford wrote on 11/10/2021, 5:20 PM

My online upgrade purchase of Acid 10 Pro from Acid 8 Pro did download and install ok....but, NO LINK/ serial number was included to download and activate the Melodyne program.

Running Windows 10 . All efforts to get this resolved thru Magix Support have been unsuccessful. Cannot get ANY response after multiple inquiries.

 

Comments

SP. wrote on 11/10/2021, 5:54 PM

@Edwin-Shackelford Have you checked your order confirmation e-mail thoroughly?

It can take some days until the support will respond. Did you get at least a ticket number?

PATIENT-X wrote on 11/10/2021, 6:14 PM

@Edwin-Shackelford

Hello, Welcome

As @SP. Mentioned, did you check your spam folder as well?

You could contact Magix at infoservice@magix.net to make further enquiries.

Stephen

Forum Moderator​​​

Last changed by PATIENT-X on 11/10/2021, 11:01 PM, changed a total of 1 times.

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