Is anybody in this community using A2 https://www.a2hosting.com/ with Xara Web Design Premium? I can't seem to get the software and the host to work together. I have contacted Xara and A2 about the issue and I am running of solutions. So they may be incompatible.
Hi
. . . . So they may be incompatible. . . . .
It is very unlikely they are incompatible - WD does FTP file transfer which is what is required, the problem is more likely in the FTP settings.
Have you followed these setup instructions?
AFAICS with A2 you have to use the domain name as part of the settings for FTP transfer in Xara - if this is still with Magix and it does not point to the the new hosting then it will not work?
HTH
John EB
I hope you are right. Xara shares your opinion. I sent them the website file through Hightail because of it's size.
A tech from A2 help me walk through the setup instructions
Xara sent this instructions and they were completed (see screen shot) It did not work.
Yes, to change where your files are published to, simply open your file in Xara, go to Utilities >> Web properties >> Publish tab >> click settings next to "Other web host (via FTP), where it says "Sub-folder (optional)" this is where you need to put the sub folder that they want you to publish to, according to the email you need to put "/home/dannyand/public_html " into this section. Then publish your site and it should appear correctly.
Resonse from Xara
Your FTP settings look correct according to the information you provided us previously.
However I think this information is incorrect, to see your site at the URL they included, http://dannyand.wwwss33.a2hosted.com/ , you would need to publish to the following sub-folder, "public_html/" instead of "home/dannyand/public_html/".
Can you try publishing to that folder, and see if your site appears on that URL instead of their default one.
This failed also.
I sent Xara this also from you - no response
AFAICS with A2 you have to use the domain name as part of the settings for FTP transfer in Xara - if this is still with Magix and it does not point to the the new hosting then it will not work?