online actualisering

snlroa schreef op 24.07.2009 om 12:19 uur

Hello:

I had to do a reinstall of the program video deluxe 15 plus due to a computer crach.
If I try online actualisering the program asked for my e-mail adress to check if I am a registered user (I am a registered user). Then I receive a form to register the program. If I fill in the form (including serienumber), it says that the program is already registerd. The only thing I can do is close the form, but the program is not updated.

Can you help me?

Regards, Andre Rook

Reacties

Polders schreef op 24.07.2009 om 18:02 uur
mi-bo schreef op 24.07.2009 om 18:53 uur
Yes, install the programm again, ,by the question are you registered by magix, say yes give your email adress and password( it must been the same as before)after that magix say that your are regesterid and that is quid, than upgrade the 45mb , and the programm is working as before,kind regards mi-bo