Experienced Music Maker etc. user. Music Maker 2023 Premium installed and updated from internet; was extremely slow so uninstalled and installed from CD. Again extremely slow. Version 31.0.1.13. In normal words; this program does not work; it is slower than old programs on Windows 95. After clicking a command or pointing or dragging with mouse it takes more than 2 and often more than 10 seconds befor a reaction happens. Slow seems related to the internet connection/webshop. I see there is repair on the Magix support site . Can it be related to that? Other programs like Vegas 19 (video) and SoundForge Music Cleaning Lab 4 (stereo audio editing and also some multi track) work perfect on my new pc. They dont make that slow connection to the webshop. After installation and activation they run on my pc without an internet connection. That should also be possible with Music Maker 2023; stand alone operation. The previous versions work super fast and handy on my 10 year old I7 pc with windows 10. I tried with and without VPN and with or without Hitman Pro: does not matter. Killed many processes: always slow. not usable. I like the program so ...money back is not what i want. Have invested in many soundpoools and instruments.