MAGIX Video deluxe Premium > Fehler im Modul "Qt5GuiMx64Qt57.dll"

Willi-Knoch schrieb am 22.03.2021 um 12:40 Uhr

habe erst das Programm installiert, konnte das Programm 5mal starten und mit arbeiten, plötzlich bekam ich einen accessViolation Errror angezeigt, wenn ich egal welchen der Menüpunkt "Effekte, Vorlagen oder Audio" auswähle. Dieser Fehler tritt jetzt permanent auf, sodass kein arbeiten mehr mit dem Programm möglich ist. Habe im Forum gesehen, dass bereits mehrfach über diesen Fehler berichtet wurde, leider konnte ich keinen Lösungsvorschlag dazu finden.

Würde mich freuen wenn jemand den gleichen Fehler hatte und erfolgreich lösen konnte, mir helfen kann.

meine Daten:

Windows 10 home / 16GB RAM (weiteres sollte aus dem Dump hervorgehen

MAGIX Video deluxe Premium 2019

-------------------------------

anbei der crash Dump:

MAGIX Video deluxe Premium  22.03.2021  11:48
----------------------------------------------------------------------
CrashDump 20210322_114822_v18.0.0.5.dmp successfully written

Fehler im Modul "Qt5GuiMx64Qt57.dll" (Ladeadresse: 0x00007FF9E1440000) an Adresse 0x00007FF9E1729953 (Exception 0xc0000005 "ACCESS_VIOLATION")

Main Thread   (ThreadID: 00000804)
  00007ff9e172994b   d2 78 37 45 85 c0 78 32
  00007ff9e1729953 > 3b 51 28 7d 2d 8b 59 2c
  00007ff9e172995b   44 3b c3 7d 25 0f af da

Videodeluxe.exe    16.07.2018  11:00      dc6374f7

Memory Allocation
Base:        1.176
PE:        176
Pages:        65.536

PI:        16.704
PI_TEMP_DATA:    13.824
SI:        339.456
SI_TEMP_DATA:    283.920
FSI:        240

Blocks:        0
Temporary:    34.414
BE:        352.000
PLE:        718.432
BE Pool:        720
PLE Pool:        0
wHdr/inst:    0
B.cache inproc:    0
Video:        4.271.063(4.270.400/53.880)
Bitmap:        0

Video thumbs:    530.013.262(35)
SI Display Cache:    1.409.600
PLE Display Cache:    338.336

Buffer:        0
Pointer:        0

Title:        0
Memory GF:        0
Memory GF Zero:        0
Memory GF Zero_Dyn:        0
Memory GF Dyn:        0
Memory TT:        0
Audio Effect:        66
PPE:        40.000

Video Monitor:    0
malloc/free:    0
DIB:        5.996.276

VP: admin:        120
VP+Trans: privateData:        176
Transitions::        0

Frame Cache:    0
EXIF:        0
VSW:        0
DVDMAKER:    0
global UI (malloc):    0
global UI (valloc):    50.331.648
NOWAGGLE:    0
MP3 Reader:    0
JPEG buffer:    0

Private Bytes:    1191 MByte

TLS:        970
MXGUI:        42.937.472
Sum:        637.269.705

Processor [46]  2903MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 19041)
Used Memory: 1610 MB             Max Used Memory: 1663 MB
Free Virtual Memory: 12750 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF9E1729953  0000000000148D50  MxQt::QStandardItem::child+13
00007FF9E172A194  0000000000148DA0  MxQt::QStandardItemModel::data+54
0000000140E5A1ED  0000000000148DF0  MxOSAL::MxFileFind::CheckFileName+20F03D
000000006DE263E4  0000000000148E40  MxQt::QAbstractProxyModel::data+54
0000000140170117  0000000000149130  QWinWidget::qt_metacall+1B557
000000006DE263E4  0000000000149180  MxQt::QAbstractProxyModel::data+54
000000006DE1D990  00000000001491F0  MxQt::QModelIndex::data+40
0000000140132037  0000000000149240  MxOSAL::MxString::~MxString+EB47
0000000140131C30  0000000000149270  MxOSAL::MxString::~MxString+E740
0000000140131DAA  00000000001492A0  MxOSAL::MxString::~MxString+E8BA
0000000140131C30  00000000001492D0  MxOSAL::MxString::~MxString+E740
000000014013235D  0000000000149330  MxOSAL::MxString::~MxString+EE6D
000000006DE408E2  00000000001493C0  MxQt::QSortFilterProxyModel::columnCount+2D2
000000006DE452C9  0000000000149410  MxQt::QSortFilterProxyModel::rowCount+69
0000000140134EE3  0000000000149470  MxOSAL::MxString::~MxString+119F3
000000006DE80814  0000000000149580  MxQt::QMetaObject::activate+4B4
000000006DEED4D7  00000000001495B0  MxQt::QAbstractItemModel::modelReset+17
000000006DE45E7B  0000000000149610  MxQt::QSortFilterProxyModel::setSourceModel+5DB
0000000140133116  0000000000149750  MxOSAL::MxString::~MxString+FC26
0000000140664673  0000000000149870  MxOSAL::MxFileSystemItem::IsValid+14B73
00000001406617E0  0000000000149940  MxOSAL::MxFileSystemItem::IsValid+11CE0
0000000140653A70  00000000001499D0  MxOSAL::MxFileSystemItem::IsValid+3F70
00000001406603B6  0000000000149A40  MxOSAL::MxFileSystemItem::IsValid+108B6
000000014067866D  0000000000149A80  MxOSAL::MxFileSystemItem::IsValid+28B6D
000000014020DC95  0000000000149AD0  MxOSAL::MxUUID::getBytes+40925
00007FF9DB58DAA5  0000000000149B00  0000:00000000
00007FFA388A297F  0000000000149BE0  ScreenToClient+C1F
00007FFA388A20C2  0000000000149CA0  ScreenToClient+362
00007FFA388A1FD6  0000000000149CE0  ScreenToClient+276
00007FFA3889E858  0000000000149E70  CallWindowProcW+3F8
00007FFA3889E4EE  0000000000149EC0  CallWindowProcW+8E
00007FF9DB6073E8  0000000000149F00  0000:00000000
00007FF9DB58E8FB  0000000000149F30  0000:00000000
00007FF9DB609026  000000000014A0B0  0000:00000000
00007FF9DB608A68  000000000014A0F0  0000:00000000
0000000140CF4E1F  000000000014A150  MxOSAL::MxFileFind::CheckFileName+A9C6F
00007FF9DB606422  000000000014A200  0000:00000000
00007FF9DB6067A4  000000000014A240  0000:00000000
00007FF9DB4C0A75  000000000014A290  0000:00000000
00007FFA3889E858  000000000014A420  CallWindowProcW+3F8
00007FFA3889E3DC  000000000014A480  DispatchMessageW+39C
00007FFA388B0BC3  000000000014A4E0  SendMessageTimeoutW+143
00007FFA39690A44  000000000014A568  KiUserCallbackDispatcher+24
00007FFA37501124  000000000014A570  NtUserMessageCall+14
00007FFA3889DF33  000000000014A610  SendMessageW+983
00007FFA38896B4D  000000000014A7F0  CreateWindowInBandEx+AED
00007FFA38893B77  000000000014A840  CreateDialogIndirectParamAorW+57
00007FFA38892948  000000000014A880  CreateDialogIndirectParamW+18
00007FF9DB58EC8C  000000000014A8D0  0000:00000000
00007FF9DB58E220  000000000014A990  0000:00000000
00007FF9DB58DF9F  000000000014A9D0  0000:00000000
0000000140AC65C8  000000000014AB60  MxOSAL::MxPath::ToString+3FE98
0000000140ABAD8B  000000000014ABF0  MxOSAL::MxPath::ToString+3465B
0000000140CCF914  000000000014AC80  MxOSAL::MxFileFind::CheckFileName+84764
0000000140AA3AC4  000000000014AD10  MxOSAL::MxPath::ToString+1D394
0000000140ABAAB6  000000000014AD90  MxOSAL::MxPath::ToString+34386
0000000140CD68E1  000000000014B020  MxOSAL::MxFileFind::CheckFileName+8B731
0000000140AB9F38  000000000014B250  MxOSAL::MxPath::ToString+33808
0000000140A93F6C  000000000014B7A0  MxOSAL::MxPath::ToString+D83C
0000000140ABA5AC  000000000014B840  MxOSAL::MxPath::ToString+33E7C
0000000140CCB155  000000000014B880  MxOSAL::MxFileFind::CheckFileName+7FFA5
0000000140ACC371  000000000014B8F0  MxOSAL::MxPath::ToString+45C41
0000000140ACEB61  000000000014BC60  MxOSAL::MxPath::ToString+48431
0000000140ACDDBB  000000000014BE20  MxOSAL::MxPath::ToString+4768B
0000000140ADBA51  000000000014BF50  MxOSAL::MxPath::ToString+55321
0000000140ADB056  000000000014BF80  MxOSAL::MxPath::ToString+54926
000000014063BC4D  000000000014BFD0  MxOSAL::MxCriticalSectionLock::IsLocked+32AC5D
0000000140D3C344  000000000014C030  MxOSAL::MxFileFind::CheckFileName+F1194
0000000140D3D1E8  000000000014C090  MxOSAL::MxFileFind::CheckFileName+F2038
00007FF9DB608E6A  000000000014C210  0000:00000000
00007FF9DB608A68  000000000014C250  0000:00000000
00007FF9DB606422  000000000014C300  0000:00000000
00007FF9DB6067A4  000000000014C340  0000:00000000
00007FF9DB4C0A75  000000000014C390  0000:00000000
00007FFA3889E858  000000000014C520  CallWindowProcW+3F8
00007FFA3889E299  000000000014C5A0  DispatchMessageW+259
00007FFA3889C050  000000000014C630  IsDialogMessageW+280
00007FF9DB623098  000000000014C660  0000:00000000
00007FF9DB58DBD1  000000000014C6E0  0000:00000000
00007FF9DB60A5CA  000000000014C710  0000:00000000
00007FF9DB5F10CF  000000000014C740  0000:00000000
00000001406CBBA8  000000000014C8C0  QWinWidget::focusNextPrevChild+51148
000000014067A1E3  000000000014C950  MxOSAL::MxFileSystemItem::IsValid+2A6E3
000000006DE5D994  000000000014C9B0  MxQt::QAbstractEventDispatcher::filterNativeEvent+84
000000006DEA6F4E  000000000014FD40  MxQt::QEventDispatcherWin32::processEvents+4DE
00007FF9F974D8B9  000000000014FD70  qt_plugin_query_metadata+24E9
000000006DE5E991  000000000014FDF0  MxQt::QEventLoop::exec+1B1
000000006DE60E57  000000000014FE60  MxQt::QCoreApplication::exec+147
0000000140679E19  000000000014FEA0  MxOSAL::MxFileSystemItem::IsValid+2A319
00007FF9DB6200DE  000000000014FEE0  0000:00000000
0000000140EA806E  000000000014FF20  MxOSAL::MxFileFind::CheckFileName+25CEBE
00007FFA38227034  000000000014FF50  BaseThreadInitThunk+14
00007FFA39642651  000000000014FFD0  RtlUserThreadStart+21