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Rescue Your Videotapes
Technical problems / Error messages
How do I contact technical support?
Where can I find my manual (PDF)?
How to solve "Error -24"
MAGIX Video converter is not recognized by the system
Troubleshooting "Error code -14"
Installation procedure - MAGIX Video converter
General procedure for dealing with installation problems
Troubleshooting Error: -59,16xx and "Account already exists"
Error: "HRESULT -2147024769" or "sfvstwrap.dll failed to register"
I can' t import MOV files into the software!
Error code -1
Analog recording not possible
Notification: "Could not connect to the Internet"
Error: "Corrupted data" or error code"2147163964"
Error message: "Waveform output device cannot play this format"
Running a Program as an Administrator in Windows 10
The system cannot recognize my capture devices
How to keep your video drivers always up-to-date
How to optimize visualization on 4K screens
How to fix the message "Error in the MAGIX database"
Error message: "The file format MKV cannot be read"
The software recognizes new fonts, but cannot use them
Record/Playback button is grayed out
Fix network connection issues in Windows
Error message: "DVDMaker.dll has detected a version conflict [..]"
Error during registration: "MediaExchangeProxy_x64.dll"
When restarting the system, the software starts itself automatically
Error code 1935 during installation
Notification: "Compressed folder is not recommended for recordings"
Videos recording in black-and-white only
Error message: "Cannot find the name of IDGL driver"
Error message: "Error in module LavasoftTCPservice64.dll"
How to fix error "WIX DIR COMMON"
Automatically cutting projects
How to fix "File not found" and "Error 1618"
Switch to the archive
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