Your payment system will not accept a UK Visa Debit card!

Nigel-Town wrote on 6/10/2022, 11:26 AM

I have tried multiple times, and checked with my bank - there is nothing wrong with my card - but your payment system rejects the payment details on it as invalid.

Comments

Former user wrote on 6/10/2022, 11:56 AM

@Nigel-Town Hi, check you're logged in to the British site, top of the Magix screen?

johnebaker wrote on 6/10/2022, 12:26 PM

@Nigel-Town

. . . . but your payment system rejects the payment details on it as invalid. . . . .

This is a public user to user forum provided by Magix, it is not Magix Support so is not our payment system.

For payments your bank must support 2 factor authentication - see this comment from Magix, additionally some types of Debit card may not be accepted as a valid payment method - eg prepaid cards.

John EB
Forum Moderator