your media encountered an error

mjl-studios.1 wrote on 4/12/2017, 5:27 AM

A lot of the audio files I try to share to the Magix.info I receive a message "your media file encountered an error" and it doesn't explain what error or how to fix this error problem. Can someone please tell me what I am doing wrong and how I can correct it so I can share my media files

Comments

johnebaker wrote on 4/12/2017, 1:33 PM

Hi

What format files are you trying to upload and precisely where are on magix.info you trying to upload them to?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

mjl-studios.1 wrote on 4/13/2017, 2:20 AM

I am trying to upload WAV. and MP3. files into MEDIA to share with others. Some files will upload while others will not. I am also tying to upload video files into MEDIA to share. I havent been able to upload a single file. My video files are MP4. 4k files. I have reduced them to 720 and still are unable to upload them.

johnebaker wrote on 4/13/2017, 3:40 AM

Hi

WAV and MP3 files:

Compare the formats using MediaInfo and compare a mp3 that will upload and one that will not, same for the wav files.

MP4 files

Again use MediaInfo to analyse one of the 720p files and post the results from the Tree view - to do this Export the MediaInfo result - File, Export . . . to a text file then copy and pastee the contents of the text file to the forum.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.