hi thanks for anwser the problem is that i got this serial number on my email but when i tried to use it in ecisenser by ilok its coming up info that this number is wrong

Sorry, I am not familiar with the Samplitude activation process. Contact Magix Customer Service at the above URL link or email.
FYI, this is a user-to-user Magix Sound Forge forum and no one here, including the moderators, has access to product serial numbers or customer information.

Hi i used this email you gave me i got this anwser This is an automated response.
Unfortunately your mail could not be delivered.
For further information on how to open a ticket with MAGIX Support

there is just no way to find email or support for magix products i am really dissapointed.

@suchy832

Assuming you already have a Magix account, go here, log in and raise a ticket with Sales.

HTH

Jeff

Hi create ticket where? there is no email or specific page i can do it there is only some soluliots you can check i wasnt able to find email adress i can use i just find it very difficult to get in touch with magix.

Requesting support is confusing, but do not blame the moderators who are fellow users like you.

Requesting support from Magix customer service/sales
1- Click on 'Support' at the top of the forum page
2- Scroll down and click the "ASK SUPPORT" box on bottom right
3- Select Registration / Activation" from the list.
4- Go to the bottom right of page and click "SEARCH FOR OTHER SOLUTIONS"
5- Type in a keyword like 'Activation" and click "FIND A SOLUTION"
6- Scroll to bottom of page (again) and select "SEND A SUPPORT REQUEST"
7- Fill in appropriate information and be as specific as possible
-- Soon after submission, but not immediate, you should receive a confirmation email

Thank you very much sir i was able to send my support email 😀