Wrong e-mail adress

Lilian-Klog wrote on 8/1/2022, 5:20 AM

I have order Sound Force Pro With a wrong e-mail adress.
I have order with this adresse:

Removed by Moderator

It was a mistake. My right e-mail adress is:

Removed by Moderator

Can you please chance my order to this mail adress: Removed by Moderator

best regards Lilian

 

Comments

emmrecs wrote on 8/1/2022, 5:30 AM

@Lilian-Klog

Welcome to the Magix user to user forums, so not a contact for any Magix staff and personal data, like your email address, should never be posted to a public forum like this one. Hence, I have edited your post.

You need to send the same information as you posted above in an email to infoservice@magix.net and ask that they amend your customer records.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Lilian-Klog wrote on 8/1/2022, 12:34 PM

Hey service.


I try again! I Can not enter the e-mail adress, which I have placed my order. It was a mistake…

I don’t have this e-mail account: Removed by Moderator

Please cancel my order for Sound Force Pro.

best regards Lilian

SP. wrote on 8/1/2022, 1:11 PM

@Lilian-Klog You must contact sales support at infoservice@magix.net or shop@magix.net and ask them to cancel your order or change your e-mail address.

emmrecs wrote on 8/1/2022, 1:33 PM

@Lilian-Klog

Please re-read carefully my previous reply to you. You should NEVER post confidential personal data, like an email address (even if it is wrong!) to a public forum like this one.

There are NO Magix staff here; you must do as I originally said and email infoservice@magix.net and tell them exactly what you want to do.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam