Comments

phillip-dixon wrote on 1/24/2017, 9:32 AM

Company in germany large music store, sent them messages waiting to see what they say

phillip-dixon wrote on 1/24/2017, 9:40 AM

All i need is an Activation key code, but just cannot register the product. Tried all sorts, any ideas ?????

jonathan-davis wrote on 2/17/2017, 12:56 PM

I'm having a similar issue. I downloaded the trial, used it and then it expired. Now I've bought the product but I can't activate it because it still thinks I'm on the trial version and won't accept my serial number of the product I just purchased. The serial number never activates it, it just keeps popping up with the window that says "your trial has expired."

phillip-dixon wrote on 2/18/2017, 4:30 PM

UPDATE TO WONT WORK

Left it a couple of days tried entering again and it accepted number, so must be a fault their end.

 

very frustrating though as it cost a lot and seems to be not much support after purchase.

 

phill

johnebaker wrote on 2/19/2017, 1:52 PM

Hi

. . . . I downloaded the trial, . . . then it expired. . . .I've bought the product but I can't activate it because it still thinks I'm on the trial version and won't accept my serial number of the product I just purchased. The serial number never activates it, it just keeps popping up with the window that says "your trial has expired." . . . .

I do not use Sound Forge, however with other Magix products when you receive the email with the serial number there should also be a link to the program download.

With an expired trial version you have to un-install the trial and then install the version the download link provides.

After you uninstall the trial version, check any Sound Forge folders left behind in C:\Program Files (x86), C:\Program files or C:\Program Data and remove any files in them.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Ant. wrote on 4/16/2017, 10:37 PM

smae thing happened to me with SOny MOvie Studio Platinum 13.  I cant believe how frustrating it is to install these products.

emmrecs wrote on 4/17/2017, 3:34 AM

Ant, you have posted this already to another thread, where I have replied. Please follow the advice there.

Thank you.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam