Windows will close the program and notify you if a solution is available. What do I do?

birdiesis wrote on 10/11/2016, 3:13 PM

I have Windows 10  on an ACER PC. Just downloaded Photostory Deluxe and some of the extra components and when I try to go into it i get the message MAGI Photostory has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.  What do I do?

Comments

johnebaker wrote on 10/11/2016, 4:29 PM

Hi

Try re-installing following this procedure - it may be an issue with Windows 10 which needs fixing.

HTH

John EB

Last changed by johnebaker on 10/11/2016, 4:29 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.